Shipping policy

Shipping Origins:

We ship from either our warehouse at 120 Commonwealth Avenue, Canberra ACT 2600, Australia or from our international fulfillment partner HENAN YANGZHIHAN TRADING Co., LTD, located in Zhengzhou, Henan Province, China.

Shipping Options:

We offer two delivery methods to most regions:

NORTH AMERICA

Economy Shipping – Estimated delivery: 17 to 25 business days
Express Shipping (Priority) – Estimated delivery: 11 to 17 business days

EUROPE

Economy Shipping – Estimated delivery: 19 to 25 business days
Express Shipping (Priority) – Estimated delivery: 13 to 19 business days

OCEANIA

Economy Shipping – Estimated delivery: 19 to 27 business days
Express Shipping (Priority) – Estimated delivery: 15 to 19 business days

All shipping options include full Shipping Protection, covering loss, theft, or damage in transit. If your package is delayed, lost, or arrives damaged, please contact us within 7 days of the expected delivery date to open a claim.

Shipping Times and Costs:

Delivery estimates vary depending on the destination country. Final shipping costs and available methods will be displayed at checkout.